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Frequently Asked Questions (FAQ's)
Is the WHMCS license included?
No, WHMCS license is not included with the theme purchase. We only provide customized WHMCS templates.
How can I transfer a license from an old domain to a new one?
To facilitate customers , we have added the deactivate license option under Resellpress option > License.
What are the hours of operation for customer support?
Our support hours are from 10 am to 7 pm (GMT) UTC +5, Monday to Friday.
Are you a developer want to collaborate or share ideas?
We’d love to hear from you. Please feel free to reach out by emailing us at support@designingmedia.com.”
Is the WP WHMCS Sync license included?
No, WP WHMCS Sync license is not included with the theme purchase. You can purchase it from codecanyon https://codecanyon.net/item/wp-whmcs-sync-your-ultimate-website-management-solution/49599276
How to get a refund?
To request a refund, simply fill out the form and provide the reason for your request. Our support team will review your submission and get back to you promptly to ensure the process goes smoothly.